| Families need to feel
valued |
Staff
need training to develop empathy with families, including
training delivered by families |
| Families need to feel
listened to |
A range
of different forums for constructive dialogue need to be
created. |
| Families need to feel
supported in their caring role |
Carers
support services need to be developed and easily accessed |
| Families need information
|
Information
needs to be provided in a range of formats - including accessing
relevant training |
| Families need to be
financially remunerated for their contribution and to cover
costs incurred in consultation |
Participation
of family members needs to be budgeted to cover expenses
and training as well as caring costs |
| Families receive independent
support |
A
dedicated worker to advocate for them; either as individuals
or as group |
| Hidden carers with
high levels of unmet need to be included in the partnership
process |
Strategies
to develop outreach projects need to be in place and
liaison developed with voluntary, community and religious groups |
|
Families need to feel that their involvement in the partnership
process is beneficial and constructive
|
Regular
feedback mechanisms need to be developed to feed back to
family carers - using a range of accessible information formats |
